You can use any of the following payment methods to place your order:
Credit/Debit: American Express, Discover, MasterCard, and Visa
Digital Wallet: Apple Pay, Google Pay, Shop Pay, or PayPal
You can also redeem an EMCHI Gift Card to complete your order.
You can redeem a Gift Card or Promo Code during checkout by entering the code and clicking Apply.
Only 1 promo code can be applied per order, and some promo codes can only be applied for specific items.
You may apply multiple Gift Cards to an order, however Gift Cards cannot be used to purchae an order that also contains a new Gift Card.
Shipping + Pickup
We offer shipping throughout the United States and Canada for all online orders.
For international customers, you may be able to find EMCHI available at one of our salon partners or distributors. Use our Salon Locator to find your nearest retailer.
Due to shipping carrier restrictions, we may not be able to ship some items to specific destinations.
Typically most orders arrive within 3-5 days. You'll be shown the most accurate estimate during checkout.
If you're in a rush, we offer expedited shipping options to get your order in as quickly as 1-2 working days. Shipping times reflect the time from when your package has been picked up by the courier and is en route. Shipping estimates do not include processing time.
We are pleased to offer Click & Collect services on all eligible in-stock items, allowing you to buy online and pickup at your nearest salon location for free as soon as the next day.
When available, you'll see Click & Collect options on the product page and during checkout, allowing you to choose your preferred pickup location.
Most orders are ready for pickup within 1-3 days, and you'll receive an email/text when your order is ready for pickup. A photo ID and your order number are required for pickup.
We accept returns on most item within 30-days of purchase.
For health and safety concerns, we are unable to accept a return on any product that has been opened or the safety seal removed. Additionally, Final Sale items and Gift Cards cannot be returned once purchased.
If you'd like to return an item, please get in touch with our team and we'd be happy to assist you.